ILLIad Library Services Move to the Cloud and Implements MFA

Monday, May 8, 2023
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Students, faculty, and staff use ILLiad, the District’s interlibrary loan application, to request and borrow library resources from other participating libraries worldwide.

In June 2023, ITS Enterprise Resource Planning Library Technical Services and Application Administration teams worked collaboratively with OCLC, a third-party vendor for support and cloud hosting, to transition ILLIad to the cloud to improve availability, performance, and resilience. Additionally, multi-factor authentication was implemented on this platform, improving security for users attempting to access ILLiad.